Support Center • Shipping & Returns
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Shipping Policy • Return Policy • Satisfaction Guarantee
Happiness, Wrapped Up
satisfaction guaranteed
At WrapCrafters, your happiness comes first. If your order isn’t what you expected—whether in quality, details, or condition—just let us know. We’ll make it right with a reprint, store credit, or full refund.
What's next? Simply reach out to our Customer Care team with your order information. We typically respond within 24 hours during business days to make sure you’re taken care of quickly.
Shipping Policy
Wrap Crafters ships merchandise throughout the United States. All orders are shipped via USPS, with rates calculated by weight at checkout. We primarily use USPS Ground, with Flat Rate or UPS options applied when appropriate.
Delivery Times Orders typically ship within 1–2 business days and arrive in 2–5 business days. Please note, we do not ship on weekends or holidays. Bulk orders may be shipped via UPS.
Expedited Shipping Need it faster? Expedited shipping options are available at checkout. Rates are determined by USPS based on order weight and delivery location.
Free Shipping Promotion Orders over $35 qualify for free USPS Ground Shipping (2–6 days). Some exclusions apply, including Alaska, Hawaii, and Puerto Rico. Expedited shipping and oversized items are not eligible. Free shipping promotions may be temporarily suspended during special sales or promotions; any changes will be clearly noted at checkout.
International Orders At this time, Wrap Crafters does not offer international shipping. For inquiries, please contact our support team.
Additional Fees & Special Cases Extra charges (such as handling or return fees) may apply in special cases. If your order requires alternate arrangements, our team will contact you directly.
Questions? Please reach out to our Customer Care team—we’re here to help!
Return / Exchange Policy
We stand by everything we sell. So if you open your order and you’re not happy, we’ll reprint or give you an account credit. If that doesn’t help, we’ll refund you in full.
Submit a Return/Exchange request below and our Customer Care Specialists will get right on it. Typical response time: 1 business day
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Mon. - Fri. 9:00 AM - 6:00 PM
Sat. - Sun. CLOSED
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Typically responds in a few minutes
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Start a Return / Exchange
Fill out the form below to initiate your return or exchange. One of our customer service representatives will get back to you within 1 business day.
⚠️ PLEASE TELL US AS MUCH ABOUT YOUR ORDER AS POSSIBLE SO WE CAN BEST ASSIST YOU